Example Transcript
Online Lead — Price Shopper
Train with a prospect focused mainly on price and numbers. The agent answers directly, then widens the conversation to uncover budget, lender timing, and property needs.
Prospect
What's the price of that house?
Agent
It's listed at $719,900. Are you comparing homes in that range, or are you trying to stay lower than that?
Prospect
Lower, ideally. That's why I asked.
Agent
Got it. What's the range you're trying to stay within?
Prospect
Around $650k.
Agent
That helps. Are you looking in this area specifically, or are you open if the numbers make more sense elsewhere?
Prospect
Open, as long as it's not too far out.
Agent
Makes sense. Are you renting right now or do you already own?
Prospect
Renting.
Agent
Okay. So part of this is figuring out what actually fits your budget before you make a move.
Prospect
Exactly.
Agent
Have you already connected with a lender so you know what the payment range looks like, or are you still before that stage?
Prospect
Meeting with one next week.
Agent
Perfect. That timing actually helps. Once you have that conversation, you'll probably have a clearer sense of whether you're staying near $650k or adjusting.
Prospect
That's the plan.
Agent
Besides price, what's most important in the home itself?
Prospect
Good layout and decent location. I'm not looking for anything fancy.
Agent
Understood. If I send you a few options that are more realistic for the range you're trying to stay in, would that help while you prepare for the lender meeting?
Prospect
Yeah, that would be useful.
AI Evaluation
Session Evaluation
Discovery Coverage
Timeline Discussed
Motivation Discussed
Property Needs Discussed
Financing Discussed
Decision Makers Identified
Next Step Attempted
Scores
Conversation Opening8 / 10
Discovery Depth9 / 10
Objection Handling7 / 10
Professional Communication9 / 10
Total Score33 / 40
Training DecisionPASS
Coaching Feedback
What Went Well
- You uncovered the target budget, current renting status, and upcoming lender conversation.
- You kept the price-focused lead engaged by answering directly and then widening the conversation naturally.
Needs Improvement
- You did not establish a clearer move timeline.
- You could have asked whether another person is involved in the final buying decision.
Coach Calls Used: 0
Session Duration: 5 minutes
Language: English
Prospect Personality: Busy
Resistance Level: Medium
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