Module 2 — Open House Interaction Personality: Defensive Resistance: Medium
Example Transcript

Open House — Price Critic

Practice responding to a prospect who immediately challenges the price. The agent avoids arguing, uncovers pre-approval status, budget pressure, and negotiability interest — moving from criticism to real buying conversation.

Prospect
This seems overpriced.
Agent
I hear that a lot when buyers are comparing quickly. What feels high about it to you?
Prospect
The price compared with what you actually get.
Agent
Makes sense. Are you comparing it against other homes you've seen, or against what you'd personally want to stay within?
Prospect
Both.
Agent
Got it. Where does this one miss for you financially?
Prospect
It's a little above what I'd want to spend unless there was some flexibility.
Agent
Understood. So if the number felt more negotiable, you'd be more interested than your first comment makes it sound.
Prospect
Maybe.
Agent
Fair enough. Are you already in a position to buy if the right opportunity came up, or are you still earlier than that?
Prospect
I'm already approved.
Agent
That's helpful. What kind of range are you most comfortable with?
Prospect
Slightly lower than this.
Agent
Okay. So the issue isn't that you dislike the property, it's that the price needs to make sense against your budget.
Prospect
Exactly.
Agent
If this one had room to negotiate, would it stay on your list?
Prospect
Yes, probably.
Agent
Good to know. If you'd like, I can tell you what buyers in your position usually compare when they decide whether a place like this is still worth pursuing.
Prospect
Sure.
AI Evaluation

Session Evaluation

Discovery Coverage

Timeline Discussed
Motivation Discussed
Property Needs Discussed
Financing Discussed
Decision Makers Identified
Next Step Attempted

Scores

Conversation Opening8 / 10
Discovery Depth8 / 10
Objection Handling9 / 10
Professional Communication9 / 10
Total Score34 / 40
Training DecisionPASS

Coaching Feedback

Coach Calls Used: 0 Session Duration: 5 minutes Language: English Prospect Personality: Defensive Resistance Level: Medium
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